;

Business Development Representative in Sofia City-Sofia, Bulgaria

TTEC Bulgaria

As Business Development Representative for TTEC in EMEA, your aim will be to maximise profits through the generation and management of sales leads and opportunities by promoting TTEC CXaaS (Customer Experience as a Service) offerings, services or ideas. You will be responsible for cold calling or answering requests in a fast-paced environment, the influencing of existing or potential customers to buy products or services, and on occasion develop and oversee key marketing campaigns and activities.

Across Business Development, you will enthusiastically generate and manage sales leads and opportunities for our TTEC sales team. You will conduct sales and marketing calls to book appointments and meet goals on a monthly basis. The key purpose as Business Development is calling potential customers and informing them of a TTEC CXaaS offerings, their features and benefits to solicit sales opportunities. You may also manage existing clients by equipping them with knowledge on new product services or features over the telephone. You will be provided with a quota to fulfill based on which you will receive rewards.

On occasion, you will develop and oversee marketing campaigns to promote TTEC products and services which will encompass creative, analytical, digital, commercial and administrative responsibilities. The individual will be expected to work very closely with the Head of Marketing EMEA and other TTEC employees in areas such as digital, email, social media, events, PR, sales/BD sales, solutions, operations, and occasionally human capital and talent acquisition.

Key responsibilities Business Development
  • Cold call people using targeted account data provided to sell introduce TTEC and its products and services
  • Answer incoming calls, emails and web enquiries from prospective customers
  • Follow internal processes and key qualification criteria to validate leads and opportunities
  • Use scripts and email introductions to provide information about products and their benefits
  • Ask pertinent questions to understand the customers requirements
  • Promote a broad range of TTEC (CXaaS) offerings/products and services either through direct selling or information gathering
  • Persuade the customer to book an appointment with a TTEC expert to demonstrate how our products and services meet their needs
  • Account based selling - promote business growth by expanding the companys clientele
  • Updating databases and using a customer relationship management system (Salesforce).
  • Deal with objections or doubts to safeguard the companys brand image and reputation
  • Go the extra mile to meet a sales quota and facilitate future sales
  • Keep records of calls, opportunities and sales and record other useful information (Salesforce)
  • Identify prospects by desk research or the review of directories or other prepared listings
  • Operate telephone equipment, automatic dialing systems, and other telecommunications technologies
  • Overseeing and developing marketing campaigns
  • Conducting research and analysing data to identify and define target audiences
  • Devising and presenting ideas and strategies
  • Support promotional activities.

The Individual

  • A minimum of 5 years work experience in a telemarketing, sales and/or marketing role
  • Experience working in the outsourcing/BPO/CX industry essential
  • A degree or postgraduate qualification in a subject such as business, marketing, social media, English, or journalism is preferred
  • Proficient in English
  • Ability to read/write in other European languages including French, Italian, German or Spanish desirable
  • Communication skills and networking ability
  • Persistent, adaptable and results-oriented
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Skilled in negotiation and dealing with objections
  • Patient and able to handle customer rejection
  • Commercial awareness
  • Strong attention to detail
  • Technically adept
  • Ability to uphold brand and style guides
  • Excellent organisational skills and ability to prioritise workflow to meet deadlines
  • Team player able to thrive in a fast-paced environment with excellent analytical, and interpersonal communication skills
  • Highly proficient in SharePoint and/or Office 365
  • Proficient in advanced PowerPoint ( <phone number removed> versions) skills
  • Strong knowledge in Microsoft Word and Excel, plus other sales and social media tools such as Sales Navigator and Linkedin
  • Working knowledge of relevant computer programs (e.g. CRM software such as Salesforce.com) and telephone systems

Salary & Package

  • Competitive salary depending on experience and qualifications
  • Attractive OTE
  • Location: Home-based within Bulgaria or Greece mainland

Benefits include:

20 days Annual Leave Company pension

Career development - training tools and courses

Opportunities for promotion are excellent

#LI-SB1#LI-REMOTE

JOB SEARCH

Keywords / job title / skill / company

Type any location in the box above, or select below :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country, town, city or postcode

--Web 3--